Trusted by 500+ Care Agencies

Modern Care Management
Built for Excellence

Streamline your home care operations with an all-in-one platform for scheduling, documentation, billing, and family communication.

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99.9%
Uptime
50K+
Visits Tracked
500+
Care Providers
4.9/5
User Rating
HIPAA
Compliant
SOC 2
Type II Certified
EVV
All 50 States
256-bit
Encryption

Everything You Need to
Deliver Exceptional Care

A comprehensive suite of tools designed specifically for home care agencies, from client intake to billing.

Client Management

Comprehensive client profiles with medical history, care preferences, emergency contacts, and detailed service requirements.

Smart Scheduling

Intelligent shift scheduling with availability tracking, conflict detection, and automated notifications for carers and clients.

Visit Notes

Digital visit documentation with customizable templates, photo attachments, and real-time sync across all devices.

Care Plans

Create and manage personalized care plans with goals, interventions, and progress tracking for each client.

Incident Reports

Streamlined incident reporting with severity classification, follow-up tracking, and compliance documentation.

Billing & Claims

Automated billing workflows, insurance claim management, and detailed financial reporting for your agency.

Staff Management

Complete staff lifecycle management including credentials, training records, certifications, and performance tracking.

Assessments

Standardized assessment tools for client evaluations, risk assessments, and care level determinations.

Authorizations

Track service authorizations, manage approval workflows, and monitor utilization against authorized hours.

Referral Tracking

Manage incoming referrals from hospitals, physicians, and case managers with complete tracking and follow-up.

Sponsor Portal

Family members can view care reports, daily updates, and communicate with caregivers through a dedicated portal.

Analytics & Reports

Comprehensive reporting dashboard with KPIs, compliance metrics, and customizable data visualizations.

Why Leading Agencies
Choose CareBase

Join hundreds of care agencies who have transformed their operations with our modern, intuitive platform.

Save 10+ Hours Weekly

Automate scheduling, billing, and documentation tasks

Improve Care Quality

Real-time monitoring and standardized care protocols

HIPAA Compliant

Enterprise-grade security for patient data protection

Mobile Ready

Access everything from any device, anywhere

Setup Complete
Your agency is ready to go
Client profiles imported
Staff schedules configured
Billing settings applied
Care templates activated
Mobile app connected
Average setup time
Under 24 Hours

Why Switch to
CareBase?

See how CareBase compares to spreadsheets and legacy care management systems.

Feature
CareBase
SpreadsheetsLegacy Systems
Client Management
Real-time Scheduling
Mobile App for Carers
Automated EVV Compliance
Family Portal Access
Integrated Billing
Custom Assessments
Real-time Notifications
HIPAA Compliant
Setup in 24 Hours
No IT Team Required
Modern User Interface

Frequently Asked
Questions

Everything you need to know about getting started with CareBase.

How long does it take to get started with CareBase?

Most agencies are fully operational within 24 hours. Our onboarding team helps you import existing client and staff data, configure your settings, and train your team. We provide hands-on support throughout the entire process.

Can I import data from my current system?

Yes! We support data imports from spreadsheets, legacy software, and other care management systems. Our team handles the migration for you, ensuring all your client records, staff information, and historical data transfer seamlessly.

Is CareBase HIPAA compliant?

Absolutely. CareBase is fully HIPAA compliant with enterprise-grade security. We use end-to-end encryption, secure data centers, regular security audits, and strict access controls. We also provide Business Associate Agreements (BAAs) for all customers.

Does CareBase work with Medicaid and EVV requirements?

Yes, CareBase is designed to meet state EVV (Electronic Visit Verification) requirements. We support GPS verification, telephony check-in, and integrate with state aggregators. Our system automatically captures all required data points for compliance.

What kind of support is included?

All plans include email support with 24-hour response times. Professional and Enterprise plans include priority phone support, dedicated account managers, and custom training sessions. We also provide extensive documentation and video tutorials.

Can family members access the system?

Yes! Our Sponsor Portal allows family members to view care updates, scheduled visits, and communicate with caregivers. They get read-only access to relevant information while maintaining full privacy controls for your agency.

Ready to See CareBase
In Action?

Schedule a personalized demo with our team. We'll walk you through how CareBase can transform your agency's operations.

30-Minute Demo

See the full platform tailored to your agency's specific needs

Free Trial Access

Get hands-on experience with a 14-day free trial after the demo

Custom Onboarding

Our team helps you migrate data and train your staff

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Ready to Transform Your
Care Agency Operations?

Join the growing community of care providers who trust CareBase to manage their operations efficiently and deliver better outcomes.

Start Your Free TrialSchedule a Demo

Email Us

We'll respond within 24 hours

support@carebase.com

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Our headquarters

San Francisco, CA